1.   What is Dezyre's Online Academy?
2.   What kind of faculty teach at Dezyre?
3.   What courses does Dezyre offer?
4.   How will Dezyre's courses help in my career?
5.   What internet speed do I need to watch Dezyre videos?
6.   Will I get a Certificate at the end of my course?
7.   What is the Q&A Discussion Board used for?
8.   Does Dezyre have a Refund Policy?
9.   How do I buy a course ?
10. Are there any hidden charges when I make a purchase on Dezyre?
11. Is my online payment / credit card information secure on Dezyre.com?
12. What is this Referral Code that I get after I buy a course?
13. How can I reach Dezyre's Customer Support?

What is Dezyre's Online Academy?

Dezyre.com's online Academy is a first of its kind, unique service where you can learn from expert industry faculty through the internet. All certification courses are taught through a combination of recorded videos and digital boards/visuals. You can access the courses 24 hours a day, 7 days a week from anywhere at your convenience. Dezyre's online Academy also provides customized learning at your own pace - play, pause, rewind, skip.

What kind of faculty teach at Dezyre?

The best. We have taken extreme care to make sure that you are taught by industry professionals who will bring you the latest in the industry. Our faculty have studied at institutions such as IIT, Stanford Business School, Wharton Business School, Columbia University, London Business School and Duke University. Our faculty have significant international exposure and have worked at companies like Goldman Sachs, Morgan Stanley, Merrill Lynch, Credit Suisse, Yahoo, CNBC and Zynga.

What courses does Dezyre offer?

Dezyre offers certification courses that will help you with job relevant skills. Currently we offer IT courses like Hadoop, NoSQL Databases, Salesforce etc. We will soon offer courses in other domains as well.

How will Dezyre's courses help in my career?

Dezyre's courses can help you in multiple ways -
  1. While attending interviews, you can demonstrate that you have extra skill sets that your peers do not have.
  2. Interviewers will be impressed that you took the initiative to take extra professional courses and that you have real life industry knowledge.
  3. Increase your credibility in your current job - you will be able to contribute more technical and real-life skill sets to your team and your manager will be impressed.

What internet speed do I need to watch Dezyre videos?

As long as you have a 256 kbps internet connection you can watch all our videos with no buffering. Just make sure you don't have any other internet windows open at the same time. In case your video buffers due to a slower internet connection, please pause the video for a couple of minutes and let it load - it will play without buffering after that.

Will I get a Certificate at the end of my course?

Yes, for courses where Dezyre offers the certification, all students who successfully complete the exam will get a certificate. This certificate will be couriered to your contact address.

What is the Q&A Discussion Board used for?

The free Q&A Discussion board makes it easy and convenient for you to get your doubts cleared by our expert faculty. All questions will be answered in less than 24 hours by our faculty. This discussion board is also open for students to answer each other's questions. You can access the discussion board by clicking on the "Ask a Question" link on the right side of the course details page.

Does Dezyre have a Refund Policy?

We will make an unconditional refund provided the customer makes the refund request before the start of the 3rd live class OR within 2 weeks of enrolling. There will be no refunds after the 3rd class starts OR if you have enrolled more than 2 weeks ago.

How do I buy a course ?

Dezyre has a quick and easy 3 step process for you to buy a course.
Step 1 - Click Enroll Now button (Go to the course details page of the course you are interested in. On the right side, you will see a big, bright, orange button "Enroll Now")
Step 2 - Click "Make Payment" and enter Payment Details (Credit Card, Debit Card, Net Banking)
Step 3 - Course is Activated (Click on the "My Courses" link in the top menu to be taken to your "My Account" page were you will see the course you just bought)

Are there any hidden charges when I make a purchase on Dezyre?

Absolutely not. The prices listed for all our courses are final and all-inclusive. The prices you see on our course pages are exactly what you pay for the courses.

Is my online payment / credit card information secure on Dezyre.com?

Completely secure with no human interaction. Dezyre and our trusted payment gateways use SSL encryption technology to protect your card information. We process all online payments through CCAvenue - South Asias #1 online payment gateway. We do not store any of your payment information. We will not contact you to get your online payment information over the phone or email.

What is this Referral Code that I get after I buy a course?

If you liked our course, we want to make it easier for you to refer Dezyre to your friends so that they may also benefit. Your friends will get 15% off on their course fee by entering your referral code at the time of payment. Alternately you can also use the same referral code to get 15% off, on the next course you buy. Your referral code can be used an unlimited number of times.

How can I reach Dezyre's Customer Support?

You can call us on +91 95904 66633, from 8am to 11pm 7 days a week. Or you can mail us for instant support at contact@dezyre.com
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